How we handle your data

Nothing dramatic, just where things actually live, and how they're kept safe. You don't need to understand a word of it to use the app, it's all handled for you. It's written down here in case anyone at your club ever asks.

Where the app runsGoogle Cloud, hosted in the EU (Belgium).
Where your data's storedYour club's own dedicated PostgreSQL database, hosted in the UK (London).
One club, one databaseClubs aren't kept apart by a setting or a filter that could be got wrong, each club is given its own separate database when it signs up. There is no shared table with every club's data sitting in it.
In transitAlways encrypted over HTTPS, and your sign-in is refused outright over an unencrypted connection.
At restEncrypted on disk by our hosting providers, and your backups are encrypted by us as well, before they ever leave.
PasswordsCaptain logins run through a managed authentication service. Passwords are only ever stored salted and hashed with scrypt, never as plain text, not even for us to see.
Staying signed inYour session is cryptographically signed, so it can't be edited to impersonate somebody else, and it's kept out of reach of scripts running in the browser.
Removing someoneAccess is re-checked on every single request, so deactivating a captain takes effect immediately, not whenever their session happens to run out.
Guessing at passwordsRepeated failed logins from the same place are throttled automatically.
The links you shareAvailability and team plan links carry a random token far too long to guess, and you can replace them whenever you like, which retires the old ones instantly.
Keys & credentialsHeld in Google Secret Manager and used only on the server. Nothing sensitive is ever sent to the browser.
System monitoringThe app is monitored around the clock, if something goes wrong, we know before you do.
Rolling backupsYour club's database is backed up daily, encrypted with GPG AES-256 before it goes anywhere, stored in the EU and kept for 60 days. The storage provider holds nothing but the encrypted file, it cannot read what's in it.
If there was a data breachWe'd notify the Information Commissioner's Office within 72 hours where the law requires it, and tell affected people directly where the risk to them is high.
Deleting your dataAsk and it's genuinely deleted, not just hidden from view. Past league results are anonymised rather than removed, so the league table stays correct for everyone else.

For what's collected, why, and your rights over it, see the Privacy Policy. Any other questions, email [email protected].